- Please note that the address validation should be visibly released within the past 90 days (therefore, IDs and Passports are not a valid proof of address)
- Please do not submit photos of your credit/debit card(s) as they are not suitable evidence for the payment method.
- Please be aware that the Support Department does not handle KYC-related requests. If you are trying to KYC validate your account, select the "KYC Validation" option in this form
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